Zendesk 是值得信赖的行业领先平台，为企业提供核心基础架构，支持在电子邮件、在线聊天和社交媒体等渠道中，快速、可扩展且一致的客户服务。
As customer expectations grow and industry needs become more specialized, CXBOX complements Zendesk by offering solutions tailored to specific sectors like eCommerce, customer engagement, and product recommendation.
CXBOX seamlessly integrates with Zendesk, providing enhanced connectivity, facilitating targeted outreach, and incorporating intelligent features for personalized customer experiences.
随着客户期望不断提升，行业需求日益细分，CXBOX 在 Zendesk 基础上，提供针对 电商、客户互动和产品推荐 等领域的定制化解决方案。
CXBOX 与 Zendesk 无缝集成，提升连接能力，助力精准触达，并引入智能化功能，打造更具个性化的客户体验。
How CXBOX helps you get even more from your Zendesk environment
Agents constantly switch between platforms like Shopee, Lazada, and Shopify to retrieve order information, slowing down response times and creating friction in customer support.
CXBOX Commerce brings all eCommerce order data into Zendesk, enabling agents to search and view customer order details directly within their ticket interface. No more jumping between systems. Support is faster, more accurate, and ready to scale across multiple marketplaces.
Marketing teams struggle with managing outbound campaigns across various social media channels. Messages are generic, tools are siloed, and results are hard to track.
CXBOX Hub enables businesses to create and send segmented, personalized campaigns via LINE, WhatsApp, Messenger, Instagram, and more—directly with the help of Zendesk. It’s a centralized solution for outreach and engagement, allowing you to keep communications targeted and measurable.
Marketing teams struggle with managing outbound campaigns across various social media channels. Messages are generic, tools are siloed, and results are hard to track.
CXBOX Hub enables businesses to create and send segmented, personalized campaigns via LINE, WhatsApp, Messenger, Instagram, and more—directly with the help of Zendesk. It’s a centralized solution for outreach and engagement, allowing you to keep communications targeted and measurable.
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