Best Solutions For Ecommerce

Smarter Support for
Growing eCommerce
Brands

Zendesk provides a strong foundation of Customer Service, and CXBOX Commerce builds on it by integrating platforms like Amazon, Lazada, Shopee, Shopify and TikTok directly into Zendesk. Agents can track orders and respond to inquiries in Zendesk which streamlines operations, speeds up response times, and improves customer satisfaction..

最佳电商解决方案

为不断成长的电商品牌
提供更智能的支持

Zendesk 为客户服务奠定了坚实的基础，而 CXBOX Commerce 则在此之上进一步扩展，通过将 Amazon、Lazada、Shopee、Shopify 和 TikTok 等平台直接集成到 Zendesk 中。客服人员可以在 Zendesk 内追踪订单并回复咨询，从而简化运营流程，加快响应速度，并提升客户满意度。

No More Tab Switching,
Just Faster Resolutions

Based on the Zendesk CRM platform, CXBOX Commerce integrates seamlessly with leading e-commerce marketplaces including Amazon, Lazada, Shopee, and Shopify. Agents can track orders and respond to inquiries without switching between platforms—reducing delays and increasing customer satisfaction.

无需再频繁切换页面，
只需更快的解决方案

基于 Zendesk CRM 平台，CXBOX Commerce 与 Amazon、Lazada、Shopee 和 Shopify 等主流电商平台无缝集成。客服人员无需在不同平台之间来回切换即可追踪订单并回复咨询——有效减少延迟并提升客户满意度。

合适的产品，
合适的时机，每一次都恰到好处

CXBOX Recommendation 利用人工智能分析客户购买历史，提供高度精准的向上销售建议。该工具旨在支持数据驱动的增长，确保客户收到符合其购买习惯的推荐——鼓励重复购买并提升长期客户价值。

The Right Products.
The Right Moment, Every Time

CXBOX Recommendation leverages AI to analyze customer purchase history and deliver highly targeted upselling suggestions. Designed to support data-driven growth, it ensures customers receive offers that align with their buying patterns—encouraging repeat purchases and increasing long-term value.

Smarter Support for Growing eCommerce Brands

为不断成长的电商品牌提供更智能的支持

No More Tab Switching, Just Faster Resolutions

无需再频繁切换页面，只需更快的解决方案

合适的产品，合适的时机，每一次都恰到好处

The Right Products. The Right Moment, Every Time

用 CXBOX 赋能 Zendesk

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