CXBOX Recommendation 与 Zendesk 无缝集成，借助 AI 驱动的个性化产品推荐，匹配客户偏好，推动追加销售，提高转化率，并助力营收增长。
功能
CXBOX Recommendation provides a holistic view of your customers by consolidating data from multiple touchpoints, including purchase history and user’s behavior. By having a complete customer profile readily accessible, support agents can deliver personalized recommendations that enhance customer satisfaction and loyalty.
CXBOX Recommendation 通过整合多个触点的数据（包括购买历史和用户行为），为企业提供全方位的客户视图。借助完整的客户档案，支持人员能够提供个性化的产品推荐，从而提升客户满意度和忠诚度。
CXBOX Recommendation 的核心是其 AI 驱动的推荐引擎，该引擎可分析客户数据，提供量身定制的产品建议。无论是追加销售互补产品，还是交叉销售相关产品，该系统都能确保客户收到符合其兴趣和行为的推荐，既提升购买可能性，又带来更具吸引力的购物体验。
CXBOX Recommendation offers performance analytics that help businesses measure how well their upselling strategies are working. These analytics provide detailed reports on metrics like conversion rates, product engagement, and revenue growth. Businesses can use these reports to make data-driven decisions to improve their strategies and get the best return on their investment.
CXBOX Recommendation 提供绩效分析，帮助企业衡量追加销售策略的效果。这些分析涵盖转化率、产品互动情况和营收增长等关键指标的详细报告。企业可以根据这些数据驱动的洞察，优化策略，以实现最佳投资回报。
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