CXBOX CX Solutions | Unlock the Power of Zendesk

Unlock the Power of Zendesk

Our comprehensive solutions are designed to optimize the customer experience at every touchpoint, fostering loyalty, and driving growth.

By leveraging the power of CXBOX, you can enhance your customer interactions and elevate your revenue generation capabilities

Unlock the Power of Zendesk

Our comprehensive solutions are designed to optimize the customer experience at every touchpoint, fostering loyalty, and driving growth.

By leveraging the power of CXBOX, you can enhance your customer interactions and elevate your revenue generation capabilities

Our comprehensive solutions are designed to optimize the customer experience at every touchpoint, fostering loyalty, and driving growth.

By leveraging the power of CXBOX, you can enhance your customer interactions and elevate your revenue generation capabilities

Quick and Simple Connectivity

1. Install CXBOX in Zendesk

Visit the Zendesk Marketplace, log in, and click Install to integrate CXBOX with your Zendesk account

2. Generate API Keys

In the Zendesk Admin Center, create API keys (Conversation API or relevant keys) and securely save the App ID, key ID, and secret key

3. Configure in CXBOX Console

Best Solution
Grow Your Business

Best Solution Grow Your Business

Customer Engagement

Deliver personalized communications simultaneously across all social media channels by the use of Sunshine Conversations, with the ability to create target groups and the importing of company data from local CSV files for broadcasting.

Omnichannel Commerce

Integrate all customer communication channels into Zendesk, a unified support platform, to enhance response efficiency.

Upselling

Utilize data-driven insights to personalize product recommendations and tailor offers to individual customer preferences, increasing conversion and maximizing overall sales revenue on eCommerce platforms such as Lazada, Shopee, Shopify, Amazon and TikTok.

Our Products

“Unlock your limited capabilities with our CXBOX products to the greatest result of higher CX and revenue”

Our Clients

Our Client Testimonials

“Our customers come from many ways, whether direct email, social media, with Zendesk Support allows us to bring all channels and our agents together in one place”

Sirinee Dilokjaroen

Marketing Director – 2C2P Thailand

“What we didn’t specialize in, we should better use the expert services. So the business can go forward.”

Mr. Phol Promsuwan

Intelligent Mobility Business Manager – PANUS ASSEMBLY Co.,Ltd.

“Very impressive app. It is very convenient to send the outbound marketing campaigns messages, via LINE, Whatsapp, Facebook Messenger etc. One of the best things I loved is that you can manage the switchboard on SunCo inside CXBOX, to control the sequence among bot, Zendesk and third party chat apps. You also can pass chats from Zendesk to other non-CS agents on CXBOX, e.g. sales, marketing etc., without paying the unnecessary Zendesk licenses.”

Mr. Vincent Lin

Customer

“High experienced partner with a lot of advice on customer service process redesign. Our pain points, silo systems and data, have been resolved with the seamless integrations with Zendesk. Moreover, the custom app development connected with Sunshine Conversation really assists us in seamless engagement with our customers. ”

Agent

Zendesk

“We are very satisfied with Demeter’s solution engineers and after-sales support. To be honest, their support is faster than the original provider. Highly experienced professionals.”

Supported Platforms

1. Install CXBOX in Zendesk

2. Generate API Keys