How Repeat Customers Drive 65% of Business Revenue According to AnnexCloud, 65% of a company’s business comes from repeat customers and a mere 5% increase
Why Zendesk Remains a Top Choice for Customer Service Zendesk continues to be a preferred customer service platform trusted by businesses worldwide for its user-friendly
TikTok integration with CXBOX Commerce is currently available in Thailand How Tiktok Is Driving the Future of E-Commerce With 1.59 billion monthly active users as
Launching an e-commerce business is just the beginning. Earning customer satisfaction and loyalty is the real challenge. With rising expectations and growing competition, your customer
Growing Expectations on Customer Experience for Logistics The global logistics industry is experiencing explosive growth driven by the surge in e-commerce. Though this surge presents
In the fast-paced world of e-commerce, marketers wear many hats. They are expected to run campaigns, analyze customer behavior, deliver personalization and manage customer conversations
Today’s fast-moving e-commerce landscape makes that first purchase just the starting point of a much longer customer journey. The real growth comes when they come
In the fast-moving world of e-commerce, bringing in new customers is just the beginning. The real challenge—and opportunity—lies in keeping them. Customer loyalty is what
Providing exceptional customer service is no longer just an advantage—it’s a necessity for e-commerce success. Shoppers expect quick responses, seamless interactions, and a personalized experience
Zendesk: A Global Leader in Customer Service Systems Zendesk has consistently been ranked as a global leader in customer service systems, serving over 180,000 organizations
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