CXBOX Commerce Pricing
based on your needs
Discover how CXBOX streamlines conversations, boosts sales opportunities, and drives measurable growth with Zendesk.
Essential
$49
Monthly
- Unlimited number of customer’s messages
- 1,500 number of agent’s reply messages
- 2 eCommerce platforms (Amazon, Lazada, Shopee, Shopify, TikTok)
- Unlimited shops
- Insight data export
- Shop permission for agents
- Order information and delivery status
- 5 agents
Plus
$69
Monthly
- Unlimited number of customer’s messages
- 2,500 number of agent’s reply messages
- 3 eCommerce platforms (Amazon, Lazada, Shopee, Shopify, TikTok)
- Unlimited shops
- Insight data export
- Shop permission for agents
- Order information and delivery status
- 15 agents
Most popular
Advance
$159
Monthly
- Unlimited number of customer’s messages
- 8,000 number of agent’s reply messages
- Unlimited eCommerce platforms (Amazon, Lazada, Shopee, Shopify, TikTok)
- Unlimited shops
- Insight data export
- Shop permission for agents
- Order information and delivery status
- Unlimited agents
- Upselling and cross-selling
- AI-powered product recommendations
- 500,000 data points (no. products x no. customers)
- Sales overview
Enterprise
$199
Monthly
- Unlimited number of customer’s messages
- 5,000 number of agent’s reply messages
- Unlimited eCommerce platforms (Amazon, Lazada, Shopee, Shopify, TikTok)
- Unlimited shops
- Insight data export
- Shop permission for agents
- Order information and delivery status
- 5 agents
- Upselling and cross-selling
- AI-powered product recommendations
- 700,000 data points (no. products x no. customers)
- Sales overview
Essential
$59
Monthly
- Unlimited number of customer’s messages
- 1,500 number of agent’s reply messages
- 2 eCommerce platforms (Amazon, Lazada, Shopee, Shopify, TikTok)
- Unlimited shops
- Insight data export
- Shop permission for agents
- Order information and delivery status
- 5 agents
Plus
$89
Monthly
- Unlimited number of customer’s messages
- 2,500 number of agent’s reply messages
- 3 eCommerce platforms (Amazon, Lazada, Shopee, Shopify, TikTok)
- Unlimited shops
- Insight data export
- Shop permission for agents
- Order information and delivery status
- 15 agents
Most popular
Advance
$179
Monthly
- Unlimited number of customer’s messages
- 8,000 number of agent’s reply messages
- Unlimited eCommerce platforms (Amazon, Lazada, Shopee, Shopify, TikTok)
- Unlimited shops
- Insight data export
- Shop permission for agents
- Order information and delivery status
- Unlimited agents
- Upselling and cross-selling
- AI-powered product recommendations
- 500,000 data points (no. products x no. customers)
- Sales overview
Enterprise
$239
Monthly
- Unlimited number of customer’s messages
- 5,000 number of agent’s reply messages
- Unlimited eCommerce platforms (Amazon, Lazada, Shopee, Shopify, TikTok)
- Unlimited shops
- Insight data export
- Shop permission for agents
- Order information and delivery status
- 5 agents
- Upselling and cross-selling
- AI-powered product recommendations
- 700,000 data points (no. products x no. customers)
- Sales overview
Number of customer’s messages
unlimited
unlimited
unlimited
unlimited
Number of agent’s reply messages
1,500
2,500
5,000
8,000
Number of eCommerce platforms
(Amazon, Lazada, Shopee, Shopify, TikTok)
2 platforms
3 platforms
unlimited
unlimited
Number of shops
unlimited
unlimited
unlimited
unlimited
Insight data export
Shop permission for agents
Order information and delivery status
Number of agents
5
15
25
unlimited
Upselling and cross-selling
AI-powered product recommendations
Data points
(no. products x no. customers)
500,000
700,000
Sales overview
Looking for something more flexible?
Talk to our team to create a custom solution optimized for your business goals.
Saving your times and resources while dealing with customers.
Streamlines your multiple e-marketplace chats (Amazon, Lazada, Shopee and Shopify) into one Zendesk single platform.
Real-time conversations with customers across all channels (Live chat, Social messaging, Amazon, Lazada, Shopee and Shopify) on Zendesk.