CXBOX Hub - CXBOX

Bridging Data and Conversations: Unlocking the Power of CXBOX Hub WhatsApp Business Campaigns

The Value of External Data in Modern Campaign Marketing In a digital-first business environment, customer engagement extends beyond traditional means.

October 30, 2025 No Comments

The Power of Order Insights: How CXBOX Commerce Helps Agents Deliver More

Data as the Backbone of Better Customer Support In today’s fast-moving eCommerce landscape, delivering great products is no longer enough—customers

October 16, 2025 No Comments

Unlocking eCommerce Growth: Why Reporting Page Matters for Online Businesses

The Role of Conversational Commerce in eCommerce Success As customers grow more digitally connected, they no longer want to be

October 7, 2025 No Comments

AI-Powered Support: Smarter Ticket Management with CXBOX Hub and Zendesk

The Challenge of Manual Inter-Department Communication For many businesses, customer conversations don’t stop with the frontline support team. They often

October 1, 2025 No Comments

Eliminating-Platform-Switching-CXBOX-Commerce

Eliminating Platform Switching: Real-Time Order Data in Zendesk with CXBOX Commerce

The Challenge of Fragmented Customer Support For eCommerce businesses, fast and accurate responses to customer inquiries can make the difference

September 22, 2025 No Comments

AI-Powered Product Suggestions That Drive Sales: CXBOX Recommendation Explained

The Role of Personalization in Modern E-commerce In the fast-paced digital marketplace, customers are no longer satisfied with generic shopping

September 15, 2025 No Comments

Unifying Customer Conversations Across Platforms: CXBOX Hub Switchboard

The Challenge of Modern Customer Communication The digital-first business landscape means customers connect through every channel—social platforms, messaging tools, and

September 9, 2025 No Comments

Mastering eCommerce Support: 3 Essential Skills CXBOX Commerce Brings to Life

Why eCommerce Support Skills Define Success The eCommerce market is growing rapidly, but so are customer expectations. A Salesforce study

August 22, 2025 No Comments

5 Personalized Upselling Tips with CXBOX Recommendation

Grow Retention Through Personalized Post-Purchase Recommendations Post-purchase upselling is a strategic way to deepen relationships, drive repeat business and significantly

July 18, 2025 No Comments

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