Lazada - CXBOX

AI-Powered Support: Smarter Ticket Management with CXBOX Hub and Zendesk

The Challenge of Manual Inter-Department Communication For many businesses, customer conversations don’t stop with the frontline support team. They often

October 1, 2025 No Comments

Eliminating-Platform-Switching-CXBOX-Commerce

Eliminating Platform Switching: Real-Time Order Data in Zendesk with CXBOX Commerce

The Challenge of Fragmented Customer Support For eCommerce businesses, fast and accurate responses to customer inquiries can make the difference

September 22, 2025 No Comments

AI-Powered Product Suggestions That Drive Sales: CXBOX Recommendation Explained

The Role of Personalization in Modern E-commerce In the fast-paced digital marketplace, customers are no longer satisfied with generic shopping

September 15, 2025 No Comments

Unifying Customer Conversations Across Platforms: CXBOX Hub Switchboard

The Challenge of Modern Customer Communication The digital-first business landscape means customers connect through every channel—social platforms, messaging tools, and

September 9, 2025 No Comments

Mastering eCommerce Support: 3 Essential Skills CXBOX Commerce Brings to Life

Why eCommerce Support Skills Define Success The eCommerce market is growing rapidly, but so are customer expectations. A Salesforce study

August 22, 2025 No Comments

5 Personalized Upselling Tips with CXBOX Recommendation

Grow Retention Through Personalized Post-Purchase Recommendations Post-purchase upselling is a strategic way to deepen relationships, drive repeat business and significantly

July 18, 2025 No Comments

CXBOX Hub: Unlock Targeted Segmentation for Better Outreach

According to Nielsen, about 85% of new consumer products fail within the first year due to poor market fit and

July 17, 2025 No Comments

Drive Customer Retention Profitability with CXBOX Commerce

How Repeat Customers Drive 65% of Business Revenue According to AnnexCloud, 65% of a company’s business comes from repeat customers

July 11, 2025 No Comments

Turn Data into Results: Post-Campaign Success with CXBOX Hub

Businesses today operate in an environment where data plays a critical role in building meaningful customer connections. Every interaction from

July 9, 2025 No Comments

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