CXBOX Commerce helps eCommerce businesses on platforms like Lazada, Shopee, and Shopify streamline customer support by centralizing inquiries within Zendesk and automating workflows, Leading to faster response times, greater accuracy, and higher customer satisfaction.
At the heart of CXBOX Recommendation is its AI-powered recommendation engine, which analyzes customer data to deliver tailored product suggestions. Whether it’s upselling complementary items or cross-selling related products, this system ensures that customers receive offers aligned with their interests and behavior, increasing the likelihood of purchase while creating a more engaging shopping experience.
CXBOX Hub centralizes customer data from multiple communication channels, enabling businesses to segment users based on demographics, interaction history, and preferences. This allows for targeted communication and personalized messaging, leading to increased engagement
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