Drive Customer Retention Profitability with CXBOX Commerce
How Repeat Customers Drive 65% of Business Revenue According to AnnexCloud, 65% of a company’s business comes from repeat customers and a mere 5% increase in customer retention can boost profits by up to 75%. Unlike customer acquisition, which often involves high marketing and onboarding costs, retention focuses on nurturing relationships, building trust and maximizing […]
CXBOX Commerce for Zendesk: Maximize Support Efficiency
Why Zendesk Remains a Top Choice for Customer Service Zendesk continues to be a preferred customer service platform trusted by businesses worldwide for its user-friendly interface and powerful support capabilities. Its ability to unify conversations from various channels, email, chat, social media and more provides actionable insights that enable teams to deliver efficient, personalized service […]
Elevate Your TikTok Strategy with CXBOX Commerce Integration
TikTok integration with CXBOX Commerce is currently available in Thailand How Tiktok Is Driving the Future of E-Commerce With 1.59 billion monthly active users as of early 2025 and $23 billion in revenue generated in 2024, TikTok has evolved far beyond just a social platform. Today, users spend an average of 58 minutes per day […]
Drive Customer Loyalty and Retention with CXBOX Commerce
Launching an e-commerce business is just the beginning. Earning customer satisfaction and loyalty is the real challenge. With rising expectations and growing competition, your customer service is no longer just support, it’s your brand’s frontline for trust, sales, and loyalty. Though e-commerce offers convenience and speed, it also brings a unique set of customer service […]
CXBOX Commerce: Smarter Support for Omnichannel Logistics
Growing Expectations on Customer Experience for Logistics The global logistics industry is experiencing explosive growth driven by the surge in e-commerce. Though this surge presents massive opportunities, it also introduces growing complexity especially in communication, speed and visibility. Today, customer experiences are just as critical as delivery itself. Logistics businesses must now manage a growing […]
CXBOX Commerce: Enhancing Customer Satisfaction and Driving Repeat Purchases with Zendesk
Zendesk: A Global Leader in Customer Service Systems Zendesk has consistently been ranked as a global leader in customer service systems, serving over 180,000 organizations worldwide across industries such as e-commerce, retail, logistics, services, and technology. Its market position as a platform for Customer Experience (CX) is well-established, offering integrated customer service functionalities. One of Zendesk’s key […]
