According to Baymard Institute’s analysis of 49 studies, the average cart abandonment rate is approximately 70%. This means that the real success lies in maintaining customer interest, motivating repeat purchases, and converting near-misses to maximize lifetime value. Remarketing is a key strategy that helps you connect with existing customers, strengthen loyalty and increase revenue opportunities.
This strategy is especially effective across e-commerce platforms such as Amazon, Lazada, Shopee and Shopify, where shoppers have high intent and frequent interactions.
How Remarketing Drives Repeat Sales and Higher Revenue
CXBOX Recommendation analyzes customer’s past purchase behaviour across e-commerce platforms like Amazon, Lazada, Shopee and Shopify. By identifying relevant and complementary products, it enables intelligent upselling and cross-selling, helping businesses increase order value by recommending exactly what customers are most likely to buy next.
Timing is critical in remarketing. With CXBOX Recommendation, product suggestions are delivered in real time during live conversations by leveraging customer history and behavioural data. For example, agents can instantly recommend relevant add-ons or complementary products as the conversation unfolds.
CXBOX Recommendation performance analytics allows you to analyze sales data, monitor recommendation effectiveness and gain real-time insights such as total sales, best sellers, and customer activity. This allows you to optimize your remarketing content and delivery continuously for better ROI.
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Unlock Remarketing’s True Power with CXBOX Recommendation
Remarketing is a powerful strategy for targeting new customers and re-engaging existing ones with personalized, data-driven recommendations that boost repeat sales and customer lifetime value.
By integrating CXBOX Recommendation, businesses can leverage real-time customer data and intelligent product suggestions that deepen loyalty, increase average order value and drive sustainable business growth.
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CXBOX was developed by Demeter ICT from Zendesk implementation experience.
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