Skip to content

Personalized Outbound Messaging

Help drive your business to greater growth.

BROADCAST

Personalized Outbound Messaging

Help drive your business to greater growth.

BROADCAST

Personalized Outbound Messaging

Help drive your business to greater growth.

“Deliver personalized broadcast with multi-content type across all communication channels at once!”

“Deliver personalized broadcast with multi-content type across all communication channels at once!”

FEATURES

Efficiently manage and segment customer data using tags, allowing you to effectively select broadcast channels and target specific audiences with precision and ease.

Our multi-channel campaign delivery platform will captivate your customers with engaging content, including text, images, and files.

Effortlessly analyze outbound broadcast data and access insightful reports showcasing sales overview, generated campaigns, monthly active users, and campaign performance.

CXBOX Broadcast strengthens the capabilities of Zendesk + Sunshine Conversations, and assists users with existing pain points by providing a Switchboard Management function to help businesses prioritize workflow efficiently, saving both time and costs, along with the WhatsApp Template Management function to unlock the WhatsApp time limit when sending messages to customers.

Manage Data and Customize Target Group

Efficiently manage and segment customer data using tags, allowing you to effectively select broadcast channels and target specific audiences with precision and ease.

Campaign creation

Our multi-channel campaign delivery platform will captivate your customers with engaging content, including text, images, and files.

Insight report

Analyze outbound data for insights into sales, campaign effectiveness, and user engagement.

Seamless Customer Conversations

Continue conversations with your customers outside Zendesk. Engage with both agents and non-accessed Zendesk users effortlessly.

cxbox.io_picture1

Switchboard Management

Customize touchpoint sequences for optimal engagement. Prioritize workflow, ensuring timely responses and seamless customer experiences.

Manage Data and Customize Target Group

Efficiently manage and segment customer data using tags, allowing you to effectively select broadcast channels and target specific audiences with precision and ease.

Campaign creation

Our multi-channel campaign delivery platform will captivate your customers with engaging content, including text, images, and files.

Insight report

Effortlessly analyze outbound broadcast data and access insightful reports showcasing sales overview, generated campaigns, monthly active users, and campaign performance.

Empower Zendesk capability

CXBOX Broadcast strengthens the capabilities of Zendesk + Sunshine Conversations, and assists users with existing pain points by providing a Switchboard Management function to help businesses prioritize workflow efficiently, saving both time and costs, along with the WhatsApp Template Management function to unlock the WhatsApp time limit when sending messages to customers.

Why CXBOX Broadcast

CXBOX_Broadcast

Why CXBOX Broadcast

CXBOX_Broadcast

Why CXBOX BROADCAST

CXBOX_Broadcast

Reach intended target

Send tailored messages to specific audiences across channels.

Engage Seamlessly

Streamline mass communication while maintaining personalization.

Track Result

Gain insights into message performance for optimized engagement.

Image of beautiful adult asian woman showing thumbs up, wearing formal office, university clothing, recommending company, standing over white background

See pricing

See pricing

Pricing structures for CXBOX Broadcast may differ depending on the size of the business and the specific functions required.

cxbox

RESOURCES

CXBOX BROADCAST
CXBOX REPLY
CXBOX UPSELL

Powered by

CX implementation specialist

CXBOX